Terms of Service

These terms apply to restaurants and other businesses that use Orevyo (“you”). Orevyo is operated by [operator's legal name: to be completed] (“Orevyo”, “we”, “us”), [registered address: to be completed], registration number [registration number: to be completed], VAT number [VAT number: to be completed].

By creating an account you confirm that you accept these terms and that you are authorised to accept them for your business. Our Privacy Policy explains how we handle personal information.

Orevyo provides software. Each restaurant using Orevyo sells and serves its own food and drink and is solely responsible for its menu, prices, food, service, opening hours and its relationship with its guests. Orevyo does not prepare, sell or deliver food and is not a party to any sale between a restaurant and its guests.

Orevyo does not take payment for meals. Guests pay the restaurant in the usual way.

• QR Digital Menu: an editable, branded menu guests open by scanning your QR code or following your menu link. It is view-only: guests cannot order or send requests from it.
• NFC Table Ordering: everything in QR Digital Menu, plus ordering from the table. A guest taps the NFC card on a table; Orevyo checks the card, recognises the table and lets the guest send orders and requests (help, an allergy question or the bill). They appear in your cashier order inbox in a web browser.

Orevyo does not connect to your point-of-sale (POS) system. Your staff enter each order into your own POS and mark it completed in Orevyo. Orders only reach you while ordering is switched on and your device can show the inbox.

NFC Table Ordering for real restaurants starts after our testing with physical NFC cards is complete.

• Give accurate information and keep it up to date.
• Keep passwords safe and confidential. You are responsible for activity in your account, including by staff you invite.
• Invite only people who work for your business, and remove access when they leave.
• Tell us promptly if you suspect unauthorised access.

You keep ownership of your content (names, descriptions, prices, photos, logos and translations). You give us permission to host, display, translate-display and process it as needed to run the service for you, including showing it to your guests.

You are responsible for your content being accurate, lawful and up to date, including:

• prices, availability and sold-out status;
• allergen and dietary information, which must come from you and follow the rules that apply to your business. Orevyo never generates allergen information;
• translations you add or approve;
• having the rights to the photos and logos you upload.

Digital menus and translations do not replace speaking with guests about allergies. Guests are reminded to confirm serious allergies with your staff, and you should be ready to answer them.

Orders and requests sent through Orevyo are messages to you. You decide whether and how to fulfil them, check them before preparing food, enter them into your POS and charge the guest through your own systems. Orevyo prices each order from your published menu, but the price you charge is your responsibility.

• QR Digital Menu: €19 a month, plus a one-time setup fee of €99 (up to 20 tables) or €149 (21–40 tables).
• NFC Table Ordering: €39 a month, plus a one-time setup fee of €199 (up to 20 tables) or €249 (21–40 tables).
• For more than 40 tables, setup is quoted individually.

Prices in euros. Tax treatment (VAT) will be confirmed before billing starts. Which physical items are included in setup (such as NFC cards or printed QR codes) is agreed with you before you pay.

Billing: [when and how subscriptions are billed and renewed: to be completed]. Before you pay, the plan, monthly price, setup fee, billing frequency and these terms are shown for you to confirm. Paid subscriptions are not switched on yet.

Cancellation: [cancellation and refund terms: to be completed].

On NFC Table Ordering, Orevyo registers and configures NFC cards for your tables. Which cards and services are included in setup, delivery and replacements are agreed with you before you pay. Cards work only after you confirm you have received them. Keep them on the tables they belong to, and tell us if one is lost, damaged or moved so we can disable or replace it.

• Use Orevyo only for your own food and drink business, lawfully.
• Don't upload unlawful, misleading or infringing content.
• Don't try to access other restaurants' data, bypass security or NFC card checks, overload or reverse-engineer the service.

We work to keep Orevyo available and secure, but we can't promise uninterrupted service: maintenance, updates and problems with our providers or the internet can cause interruptions. Keep a way to take orders without Orevyo. We may improve or change features; we will give reasonable notice of changes that significantly reduce what you pay for.

Orevyo, its software and design belong to us or our licensors. You receive the right to use the service while your account is active. Orevyo relies on third-party providers (for example hosting, database and, once enabled, Stripe for payments), whose own terms may apply to parts of the service.

Our Privacy Policy explains how personal information is handled. For guest orders, we process information on your behalf to deliver the orders and requests to you. [data processing terms for restaurants: to be completed]

You can stop using Orevyo at any time. We may suspend or end access if you seriously or repeatedly breach these terms, don't pay what is due, or if needed to protect guests, other customers or the service. Where reasonable we will warn you first. After an account ends, published menus go offline.

Nothing in these terms limits liability that cannot be limited by law. Orevyo is not responsible for restaurants' food, service, menu content, prices, allergen information or translations, or for orders that were not checked or fulfilled.

Otherwise, our total liability is limited to [liability limit: to be completed], and we are not liable for indirect losses or loss of profit.

We may update these terms. We will give account holders reasonable notice of significant changes; the version date above shows the current text, and accounts record the version they accepted.

These terms are governed by the law of [governing law: to be completed], and disputes are handled by [competent courts: to be completed], without affecting any mandatory rights you have.

[contact email address: to be completed] or the contact form.